PROCESSING
From initially processing your order details, engraving, assembling, then packing and preparing it for shipping - it usually takes 1-4 business days. Processing time can increase during the busy holiday season.


SHIPPING
We ship our orders via standard USPS shipping and offer FREE SHIPPING for all orders above 20$.

Shipping is usually between 4-8 days for USA. 8-14 working days for Canada. 5-10 working days to UK, 10-14 working days to Australia. This timeline doesn't include weekends and holidays. Please note that these periods are estimated and can take longer due to delays on the courier's end.

When placing your order, always make sure your shipping address is correct and up to date as the store won't be responsible for stolen, lost, or undelivered items.
If you need your order asap - please contact us prior to making your purchase in order to make sure you will receive it on time.


DELAYED PACKAGE
Sometimes shipping can be delayed. If your package tracking isn't updated or seem to be "stuck", please reach out to us and we will try to check the whereabouts of your package.
If your order delivery status is "Delivered" according to USPS but you still haven't received your package, we recommend that you try the following:
- Make sure your shipping address for the order is correct and updated.
- Ask other members of your household and your neighbors if they have accepted the package on your behalf.
- Get in touch with your local post office for any further information on the whereabouts of your package.
- You can always reach out to us for further assistance


WRONG ADDRESS
If your shipping address for the order was incorrect - then your package will return back to our local Wearhouse in NJ and we will happily reship it to your correct address for an additional shipping cost.


If you have questions or concerns, please feel free to Contact us for any of the issues above and our customer service team will try to assist you!